Refund policy

RETURN AND REFUND POLICY

Thank you for shopping with Amma. We want you to love what you 
ordered — here's how returns and refunds work.

RETURNS
You have [30] days from the date you receive your order to request 
a return. To be eligible, items must be unused, in their original 
packaging, and in the same condition you received them.

To start a return, contact us at [support email] with your order 
number and reason for return. We'll confirm eligibility and provide 
next steps.

REFUNDS
Once your return is received and inspected, we'll notify you of 
approval or rejection. Approved refunds are processed to your 
original payment method within [5-10] business days.

Shipping costs are non-refundable, and return shipping costs are 
the customer's responsibility unless the item arrived damaged or 
defective.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, contact us 
within [7] days of delivery with photos of the issue. We'll arrange 
a replacement or full refund at no cost to you.

NON-RETURNABLE ITEMS
For hygiene reasons, opened skincare and beauty products cannot be 
returned unless defective.

LATE OR MISSING REFUNDS
If you haven't received a refund after the timeframe above, check 
your bank/card statement first, then contact your card provider — 
processing times vary. If it's still missing, reach out to us at 
[e72328824@gmail.com].

CONTACT US
Questions about returns? Email us at [e72328824@gmail.com].